Help Center

Find answers to your questions and get the support you need.

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Getting Started

Learn the basics of using Eclipse.

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Account & Billing

Manage your account and billing information.

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Technical Support

Get help with technical issues and troubleshooting.

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FAQs

Find answers to frequently asked questions.

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Frequently Asked Questions

How do I reset my password?

You can reset your password by clicking the 'Forgot Password' link on the login page. We'll send you an email with instructions to create a new password.

How do I transfer credits from another institution?

To transfer credits, go to your dashboard and click on 'Transfer Credits'. Follow the step-by-step process to submit your transcripts and course information.

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers. For institutional payments, we also accept purchase orders and wire transfers.

How do I contact customer support?

You can reach our support team through the chat widget on our website, by email at support@eclipse.com, or by phone at 1-800-ECLIPSE.

Still Need Help?

Our support team is available 24/7 to assist you.